Intel report reveals how its IT team met the ‘big’ 2020 challenge, and why it matters – Times of India

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Intel recently released 2020-2021 Information Technology (IT) annual performance report that highlights how its IT team aided the company as during the unprecedented challenges of 2020. The report talks about how it happened, including:
* The 72-hour transition to support 100,000 remote workers.
* Development of a hardware and software platform for technicians to monitor and control critical factory operations from home.
* Deployment of augmented reality technology throughout Intel factories to facilitate social distancing and reduce the need to travel.
* Implementation of automation, remote collaboration and a “One Intel” mindset to reopen a manufacturing facility in 22 weeks — nearly 80% faster than normal.
Archana Deskus, Intel senior vice president and chief information officer, says, “In 2020, we learned the importance of a digital-first business, how to move fast under fire and that the way we work has forever changed. Going forward, we have an opportunity to build a culture that maintains that same sense of urgency and acceleration to deliver greater value for Intel and our customers.”
According to the report, the reason this matters all the more is that artificial intelligence (AI), 5G network transformation and the intelligent, autonomous edge are the three fastest-growing opportunities for Intel and its customers. As per Intel, AI algorithms helped improve factory yield by an extra 3.7 million units in 2020. The use of advanced analytics to process billions of data points per day enables engineers to extract information in seconds instead of hours.
Intelligent test execution management (ITEM) capability helps validation teams run the most efficient and cost-effective tests, resulting in faster time to market. ITEM reduced the number of required tests by 70% and Intel deployed it in 60 validation teams across the company.
The Sales AI Platform covers 2,500 sellers and 31,000 accounts. In 2020, Sales AI applications generated more than $168 million in revenue for the company.

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