WhatsApp, Facebook, Instagram went down: Here’s what the company has to say

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WhatsApp, Instagram and Facebook suffered an outage in India and worldwide on Friday night. A lot of users were unable to send or receive messages. Some users also reported that they failed to even log in to WhatsApp Web. As per Downdetector, the issue started at around 10:40PM in India and prevented WhatsApp users from sending or receiving messages on the service for more than an hour. Though, WhatsApp is claiming that the service was only down for 49 minutes.

While the company didn’t reveal the exact reason, it did assert that there was a technical issue. “Earlier today, a technical issue caused people to have trouble accessing some Facebook services. We resolved this issue for everyone, and we apologize for any inconvenience,” a Facebook spokesperson told Indian Express.

Apart from WhatsApp, both Facebook and Instagram were also not working for many users. According to popular downtime reporting service, more than 28,500 people reported issues with Instagram and over 34,127 users were witnessing problems with WhatsApp.

The cited source suggests that over 49 percent of WhatsApp users were facing connection issue, 48 percent people were unable to send or receive messages on the platform and 2 percent were not able to log in.

Downdetector showed that around 57 percent Facebook users reported about total blackout and 29 percent were not even able to access the social media app. Around 66 percent of Instagram users were not able to access News Feed as well as its official website. In case you are not aware, Downdetector is a site that monitors outages by collating status reports from users and some other sources.

Besides, this is not the first time that the services have been impacted. In December 2020, WhatsApp went down alongside Instagram and Facebook for a few hours, before the services were restored.

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WhatsApp working on 3 different playback speeds for voice messages

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WhatsApp will soon add the ability to play voice messages at different playback speeds. Currently, the Facebook-owned company lets you check out voice messages at normal speed. This feature will help those who want to hear a voice message at a much slower or faster speed.

WABetaInfo has shared screenshots of the feature, which shows that users will get three playback speed options. These include 1.0X, 1.5X and 2.0X. The feature will be immediately available and you won’t need to follow any steps to use this. If you receive a voice message, WhatsApp will add the playback speed button on it.

The cited source e reported that “WhatsApp would also support lower playback speeds, but they won’t be released to the public because they make less sense. This feature is under development and it will be available for both iOS and Android beta builds.” WABetaInfo is also claiming that the feature will be rolled out in the coming weeks.

WhatsApp is also working on a feature called “Multi-Device Support,” which the messaging service is expected to add to its platform in the coming months. It will first be available for iOS users and then to Android WhatsApp users, as per the cited source.

WABetaInfo reported that “WhatsApp is developing two different kinds of Multi-Device with WhatsApp Web where you can use WhatsApp Web without your main phone to be connected to the internet. And Multi-Device with other devices where you can connect up to four different devices to your main WhatsApp account.”

Apart from this, the company is also expected to introduce the “Encrypted Chat Backup” feature. WhatsApp chats are already end-to-end encrypted, but you back up your chats on a third-party app, which is Google Drive. WhatsApp is planning to add a new encrypted chat backup option, which will improve user privacy and save your accounts from getting hacked.

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Switching to Signal or Telegram? You will miss these WhatsApp features

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WhatsApp has already started sending notifications to users asking them to accept the new privacy policy. The new terms, which was supposed to roll out in February, will come into effect on May 15. WhatsApp extended the date to give users more time to understand and accept the new privacy policy and reiterated that all the personal chats will remain end-to-end encrypted and no one will be able to access them.

When you interact with small businesses on WhatsApp, only those messages aren’t end-to-end encrypted. The company is saying that only these type of chats will be used for commercial purposes. If you are still planning to switch to Signal or Telegram, then check out the WhatsApp features that you might miss on other messaging apps.

Storage Management tool

WhatsApp is a go-to messaging app for many Indian users and a lot of photos or videos are shared on the platform on a daily basis. At the moment, you might be having thousands of WhatsApp photos on your phone’s gallery, which you might find difficult to delete as that will need time and extra effort.

The app’s storage management section lets you check how much space your WhatsApp photos or videos have occupied. There is also a dedicated section to help clear the storage space at a much faster pace. It displays files that are larger than 5MB. You also get to check all the forwarded photos, videos, and files sent by each individual. The tool also gives you the option to delete them. The tool is hidden in the Settings section > Storage and data > Manage storage.

Simple user interface (UI), plenty of updates

WhatsApp has the simplest user interface and one will find a lot of features on this messaging app, which is why people love to use this app. The moment you open the app, you get the Chats, Status and Calls section. You can quickly place a call or add a Status. There is also a search bar at the top, which comes in handy when you want to immediately search for a message or any other content. Most of the important features are immediately visible and you don’t need to take extra effort to find any one of them. WhatsApp keeps rolling out a lot of updates for an improved and convenient experience.

Instant group call option, support for 8 users

The instant group call feature is yet another feature that you might miss as Telegram doesn’t offer support for group voice or video calling and you can only make one-on-one calls. Though, the company has promised that it will offer this option too in the future. The group and one-on-one chats, and calls are end-to-end encrypted on WhatsApp and Signal, but Telegram’s regular chats are not end-to-end encrypted.

Payments

There is no Payment feature on Telegram or Signal and if you are using WhatsApp’s Payment feature, then you might miss this feature too. The messaging app allows you to easily send or receive money to friends or family members. The payments option is located in any person’s chat window. Once you open a chat, just visit the attachment section and tap on the payments option. If you are using it for the first time, then you will be asked to set up your bank account.

Picture in Picture mode (PiP)

Signal doesn’t offer support for Picture-in-Picture (PiP) mode, which you get on Telegram and WhatsApp. In case you are unaware, the feature allows you to play shared videos in the messaging app even while chatting with someone. The PiP mode supports videos from popular platforms like YouTube, Facebook, and Instagram. On Signal, you will have to close the app to watch a video on YouTube.

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